Payment and cancellation
Payment and cancellation

Payment options

In Germany: Cash or card payment at the ticket office (EC card and credit card), advance bank transfer, invoicing afterwards.
No American Express payment possible.

Abroad: Advance bank transfer, purchase & payment by voucher from the online ticket shop.
Payment on site is not possible.

Cancellation conditions

Cancellation up to 14 days before arrival is free of charge and must be made in writing, after this time a cancellation fee of 50% of the tour fee will be charged. In the event of cancellation 48 hours before arrival or later, we will charge a cancellation fee of 100% of the tour fee.